How to report Growbot bugs using the Log tab
Copy the full Log tab after a problem, plus the browser console if possible, and email support with steps to reproduce.
Why
Growbot support can fix issues faster with the exact error text Growbot logged and what the browser console showed. Screenshots alone often miss the important lines.
How to use it
- Reproduce the problem once with the Log tab visible (bottom of the Growbot panel).
- Click inside the Log, select all (Ctrl+A or Cmd+A), copy (Ctrl+C or Cmd+C), and paste into your email.
- Open Chrome DevTools: Ctrl+Shift+J (Windows/Linux) or Cmd+Opt+J (Mac) on the Instagram tab.
- Copy the console text or take a screenshot if it is short.
- Email growbotautomator@gmail.com from the address on your subscription. Include:
- What you clicked
- What you expected
- What happened instead
- Growbot version (shown in News & Updates tab)
- Your Instagram account size (rough follower count) if relevant
- For payment issues, include the last four digits and expiration of the card used to subscribe.
Tips
- Trim Log only after copying the full text if it is huge. The beginning often has context too.
- Say whether you were on Run Now or scheduled Actions Queue when it failed.
- One bug per email thread keeps support organized.